PC Retail

TechBoys Limited of Erdington, Birmingham provides professional repair and maintenance for computers, servers and notebooks. With a free local collection and return service paired alongside its 24–hour emergency service it stands apart from many other repair companies.

Remote technical support also gives the store the option of doing minor software and hardware diagnostic faults over the internet, fixing a problem with just the click of a mouse. Whether it's email setup, wireless network repair or install, virus removal or file transfer and installation, the consumer or small business can just watch or record the session to repeat the procedure themselves if the problem persists in the future.

TechBoys is a proud member of both Brigantia Computer Experts and the Professional Computing Association, which it believes gives customers an assurance that they will receive a high degree of professionalism from its sales team not only in the UK but internationally, given Brigantia's US affiliation with ASCII and the PCA's affiliation with ITCA in Europe.

TechBoys-Shop has a large online sales presence, selling thousands of products monthly. Its no quibble returns policy, unrivalled customer service and staff dedication is what sets it apart from the competition. There is always a real person on the other end of the telephone and emails, giving the customer a personal touch for technical support or simply for questions made before or after a purchase.

Ever since becoming a BCE member, TechBoys has expanded its list of stocked and supported vendors, making good use of the Brigantia PartFinder system to check the pricing on products and locate stock.

TechBoys feels that being part of a national organisation like Brigantia provides an added level of confidence and assurance for potential new customers. TechBoys is self accredited through the Brigantia Computer Experts scheme, which means it will comply with the ITACS code of ethics and professional conduct and if this is not enough it also backs this up by being a PCA Confidence Assured member.

TechBoys Limited, trading as TechBoys PC and Laptop Specialists repairs all major brands of computers, servers and notebooks; thus it carries and can supply spares for all major brands and models.

If it is an LCD screen change, a damaged power adapter, faulty motherboard or just data backup with a system overhaul and service, the technical team is there to help. The TechBoys team is also fully mobile so it can visit homes or businesses for internet installations, virus removal or repairs.

The TechBoys pride themselves on the 'same day fix' repair and maintenance service that often is called upon by business representatives who have notebook failures away from their home base and have an all important presentation to give!