News
Feature: Keeping the customer satisfied
PC Retail Staff Jul 3 2008, 12:56pm
PC Retail takes a look at the thorny issue of customer service and asks, can you please all the people, all the time
With the credit crunch biting and increasing levels of competition in the PC retail market, customer service can make or break a firm.
Ian Osbourne takes a look at this thorny issue and asks the channel, just what can retailers do to avoid becoming stuck between a rock and a hard place?
To read the feature, click here.
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