News
FEATURE: Mystery Shopper
Ben Furfie Feb 10 2009, 12:43pm
PC Retail goes to Watford in search of VoIP advice
In the first part of our February Mystery Shopper, our undercover agent travelled to Watford.
Our mystery shopper visited retailers to look for a VoIP phone, testing store staff knowledge on features, benefits, wired and wireless availability, compatibility with ISPs, product range and retailer perception.
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